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Aquanet commits to a chat bot
Aquanet S.A. is one of the companies that decided to invest in chat bot technology, even before the ChatGPT boom. This company is one of the leading water supply companies in Poland - it provides services to more than 900,000 residents of Poznan District and several municipalities in other...
Certificate of Qualification – SAP-Qualified Partner-Packaged Solutions for Comtrust 1trust
Warsaw, March 27, 2023 – Comtrust, a trusted SAP’s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for its 1trust package. 1trust offers omnichannel CRM and integrates three solutions: SAP Customer Experience core - SAP Sales...
Sinch Contact Pro Solution Now an SAP Endorsed App Available on SAP® Store
Sinch, the Customer Communications Cloud, the company Comtrust has partnership with, announced its Sinch Contact Pro solution, supporting omnichannel customer service at scale, is now an SAP Endorsed App available on SAP® Store. SAP Endorsed Apps are a category of solutions from SAP’s partner...
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The Best Tech for the Best Customer Engagement
Your ability to drive growth and revenue this holiday season will certainly be determined by your customer engagement strategy. It will also be determined by your technology. Customers may be more eager to spend during the holiday, but it doesn’t mean their expectation for highly satisfying...
Tips for better customer engagement before, during, and after the holiday shopping season
Each year, the holidays spark a surge in consumer shopping. Customers will be flocking to your brand (and your competitors) with their wallets open, ready to spend, looking for good products and great deals. Meanwhile, your business leaders expect to see healthy boosts in customer growth and...
Omnichannel Marketing Tactics
A winning customer engagement strategy depends on a number of factors, with marketing tactics being one of the most critical. The specific tactics you use, the campaigns you run — these will dictate your ability to reach customers, inspire them to take action, and drive conversions that boost...
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