(+ 48) 22 122 19 92    info@comtrust.pl

SAP VoIP

SAP TELEPHONY IS AN IP-BASED UNIFIED COMMUNICATIONS APPLICATION

SAP Contact Center is a fully software based contact center and telephony solution that is installed on standard Microsoft Windows servers.

SAP Contact Center Unified Communications functions and interfaces are natively integrated with SAP applications such as SAP CRM, SAP Cloud for Customer and SAP ERP. It offers cost-effectively use of telephony  functionality for users with different roles across the organization. This provides low start-up and maintenance costs.

Opinions after implementation

Successful Implementations - 100%
Projects completed in 90 days- 80%
Increase in First Contact Resolution - 63%

native telephony functions
directory services
availability management
mobility

Integration with Microsoft Office Outlook

  • Telephony

  • Catalogs

  • Microsoft Outlook

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(+ 48) 22 122 19 92
info@comtrust.pl
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