(+ 48) 22 122 19 92    info@comtrust.pl

Monthly Archive for: ‘February, 2012’

SAP Contact Center for Proama Insurance Customer Services

Comtrust has just completed the process of implementation of the SAP Business Communications Management contact centre system at Proama. The SAP BCM system facilitates consultants’ work and the overall process of customer services in the Polish Customer Services Department at Proama. Its main purpose is to manage calls and tasks. At Proama customer service is personalised: each customer has its dedicated consultant who can be contact with directly. In order to maintain this kind of approach,...
ul. Powstańców Śląskich 42 lok 12
01-381 Warszawa
(+ 48) 22 122 19 92