Join the SAP Customer Day 2019 where you will learn how to build and maintain fruitful relationship with customers, trust and loyalty. The event is organised in Warsaw, 30th May 2019.
The Journey is the experience
This year the agenda will cover every touchpoint in a customer service engagement and deliver service excellence during the customer journey. We will accompany the Polish customer called “Kowalski” on his shopping journey. If you know him and his needs and preferences you can deliver adequate offer and the same time excellent customer service. Building relationship with customers you make them happy and gain their loyalty.
It’s all about here and now!
It will be a great opportunity to engage in a robust discussion with your peers and speakers. You will learn about the innovations shaping customer engagement and inspired customers stories. In the age of digital economy companies are building deep relationship with customers. It also means that it has never been easier for customers to evaluate which companies provide a great experience, and which ones don’t. Do you really understand your customers? Are you able to respond immediately to their individual needs? Do you have technology which gives you the ability to deliver five-star customer experience? Not just for some customers, but every customer.
Customer Experience in Practice
Join us and find out how SAP C/4Hana portfolio creates experiences that drive customer loyalty.