Comtrust introduces a cyberagent. How they did it? By enhancing SAP Conversational AI functionality from a chatbot to a voicebot. From now on, SAP intelligent bot which chats with customers is also able to talk to them by phone, like a human. Comtrust not only gave the chatbot a “human voice” but also integrated it …

Comtrust connected SAP Conversational AI to Amazon Alexa. Most of chatbots like SAP Conversational AI are textual. You can interact with them texting, not speaking. Now, thanks to Comtrust integration both kinds of communications are possible. Amazon Alexa is a very popular voice assistant around the world. People like to talk to it, especially at …

SAP awarded its SAP Partner Center of Expertise Certificate for services provided by Comtrust. The prestigious certificate confirms the highest quality of SAP support services. Comtrust successfully completed the complex audit procedure. Not only support infrastructure but also support-related processes, tools and employees must meet SAP’s high standards. The scope of the audit included, among others, …