PCoE (Partner Center of Expertise) certification is one of the highest standards awarded to the VAR (Value Added Reseller ) partner organizations that provide SAP maintenance services. SAP awards only a small group of its partners and only after the stringent assessment and evaluation by SAP audit team. PCoE recertification is required every two years …

1trust Service SAP certificate awards Comtrust’s package Warsaw, Poland, February 24, 2020 – Comtrust, the trusted SAP”s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for its 1trust Service package. 1trust Service integrates three SAP solutions – SAP Service Cloud, SAP Conversational AI and SAP Contact Center. …

Comtrust introduces a cyberagent. How they did it? By enhancing SAP Conversational AI functionality from a chatbot to a voicebot. From now on, SAP intelligent bot which chats with customers is also able to talk to them by phone, like a human. Comtrust not only gave the chatbot a “human voice” but also integrated it …