Join the SAP Customer Day 2019 where you will learn how to build and maintain fruitful relationship with customers, trust and loyalty. The event is organised in Warsaw, 30th May 2019. The Journey is the experience This year the agenda will cover every touchpoint in a customer service engagement and deliver service excellence during the …

In response to growing demand from customer service for analytics SAP Contact Center introduces SAP Business Objects – the advanced Business Intelligence Platform. Out-of-the-box reports are provided with both SAP Business Objects WebIntelligence and Microsoft Reporting Services reporting tools. Customers may use both or choose their preferred option.   Business Intelligence (BI) tools help organisations …

In response to growing demand from customer service for analytics SAP Contact Center introduces SAP Business Objects – the advanced Business Intelligence Platform. Out-of-the-box reports are provided with both SAP Business Objects WebIntelligence and Microsoft Reporting Services reporting tools. Customers may use both or choose their preferred option.   Business Intelligence (BI) tools help organisations …