(+ 48) 22 122 19 92    info@comtrust.pl

Integration

Comtrust recommends integration of business and telecommunications systems (contact center, CRM/ERP, telco). The company realizes integration of different independent vendors solutions to give customers stable infrastructure and tools for excellent operations based on the 360 customer view.

Integration with SAP

Systems SAP CRM, SAP Cloud for  Customer, SAP ERP and SAP Contact Center are natively integrated. They offer unique functionality and compatibility, impossible to achieve with systems from different vendors. Thanks to the humongous SAP environment companies gain a powerful tool with extensive functionality. Costs of implementation and maintenance are much lower in comparison to infrastructure based on different vendors solutions.

Example Comtrust integrations

  • SAP Cloud for Customer and SAP C4/Hana
  • SAP Contact Center
  • Skype for Business
  • Sytel Predictive Dialer
  • Jacada Visual IVR
  • SAP CRM
  • SAP ERP/ISU
  • Asseco Def3000 – Bank Main System
  • Siebel CRM
  • Pivotal CRM
  • Visiona Cart Management System
  • INSIS – Insurance Policy Management System
  • Ivona Text To Speech
  • Cisco, AudioCodes, Patton, Innovaphone,
  • Acatel PBX, Simens PBX, Asterisk PBX
  • Skype
  • Collab WorkForce Management

Integrations

  • Needs Analysis

    Gathering requirements for integration

  • Develop a plan

    Define the scope and schedule integration development

  • Implementation

    Define the scope and schedule integration development

Do you want to know the detailed offer ? Welcome to contact!

ul. Powstańców Śląskich 42 lok 12
01-381 Warszawa
(+ 48) 22 122 19 92
info@comtrust.pl
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