Comtrust is a strategic Sinch partner

Pioneering the way the world communicates

Sinch is pioneering the way the world communicates, helping people and businesses build stronger connections and paving the way for what’s next in cloud communications. Connecting people and businesses in today’s digital landscape is complicated. Sinch makes it easy, helping businesses deliver best-in-class communication experiences, no matter the channels their customers use.

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Sinch is a Swedish-based company providing a leading cloud communications platform that connects businesses with their customers through mobile messaging, voice, and video, enabling personalized customer engagement and user verification. The platform serves over 175,000 businesses globally, including major tech companies like Google and Uber, by leveraging its network of mobile operators.

Comtrust is an experienced Sinch partner that has been supporting companies in the field of business communications for many years. With extensive expertise in implementing enterprise-class solutions, the Comtrust team has a deep understanding of the specific needs of clients across various industries – from e-commerce and logistics to the financial and telecommunications sectors. As a Sinch partner, Comtrust provides access to cutting-edge communication technologies – from omnichannel contact centers and bulk SMS campaigns to instant messaging and advanced cloud solutions. The company’s experts advise at every stage of the project, ensuring that the solutions are scalable, secure, and aligned with the client’s business goals.

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Cloud Communications Platform:

Offers services for businesses to communicate with customers via SMS, rich communication services (RCS), email, voice, Whatsapp, social media, and video.

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Customer Engagement:

Provides tools for businesses to send personalized messages, deliver updates, and engage with customers across multiple channels to enhance customer experiences.

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Verification & Security:

Offers services like user verification (e.g., for account access) and security features to protect against fraud.

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APIs and Tools:

Provides an advanced and secure AI-infused Super Network, APIs, and applications to facilitate reliable and secure customer connections.

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Global Reach:

Connects businesses to mobile phones worldwide, allowing them to reach nearly anyone on the planet.

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Omnichannel Campaigns:

Enables businesses to create comprehensive communication strategies across various digital channels.

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AI-Infused Network:

Integrates artificial intelligence into its platform to enhance connectivity and communication capabilities.

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Chatbot & Voicebot:

Chatbots and voicebots are becoming essential tools in modern customer service, seamlessly integrating with omnichannel contact center. In Poland, two solutions from Sinch are gaining particular traction: Sinch Contact Pro, a comprehensive contact center system, and Sinch Chatlayer, a platform for building AI-driven chat and voicebots.

Sinch in numbers

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175K+ customers

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8/10 of the largest U.S. tech companies tech companies are Sinch customers

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900B+ customer interactions per year

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$2.4B annual revenue

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5B mobile subscriber reach

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80+ operator customers

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4,000+ employees worldwide

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65 countries with local presence

SAP Endorsed Apps

Sinch Contact Pro solution, omnichannel customer service at scale, is now an SAP Endorsed App available on SAP® Store. Sinch Contact Pro is the only SAP-endorsed contact center solution. The solution works with SAP® S/4HANA®, SAP CRM, SAP CX, SAP Success Factors, SAP Sales & Service Cloud, SAP Sales & Service Cloud V2.

SAP Endorsed Apps complement and extend SAP products and are meant to deliver value with desired outcomes – quickly, easily, and with support from SAP. The solutions are tested and premium certified by SAP with added security, in-depth testing and measurements against benchmark results.

Learn more: Sinch Contact Pro Solution Now an SAP Endorsed App Available on SAP® Store

Comtrust is a strategic Sinch partner

Partnership with Sinch is just one part of the ecosystem – Comtrust also joins forces with other partners to deliver the highest standard of services and address even the most complex business challenges.