All-in-one Contact Center
With Sinch Contact Pro (on-prem/cloud) you are able to utilize the knowledge and expertise from anywhere in your organisation to efficiently and effectively administer sales force and customer service operations. It allows you to control, measure, and adjust your key business processes from sales to customer service.
Less lost contacts – to reduce the loss of revenue
of the transaction
The increase in sales within the up- and cross selling
Comprehensive omnichannel customer service experiences
Deliver omnichannel support
Rather than toggling between screens, yours agents use one tool across all channels.
Integrate third-party CRM
Out-of-box integration with Salesforce and SAP, along with RESTful APIs and an open extension framework, let you easily integrate chatbots, CRM, WFM, and more.
Dashboards and analytics
SAP Customer Experience
SAP Field Service Management
SAP Conversational AI
SAP Intelligent Robotic Process Automation
Sinch Contact Pro
Integration and Support
Company and team
Partners and technologies