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ul. Powstańców Śląskich 42 lok. 12, 01-381 Warszawa
+48 22 266 25 75
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Industry news

News:

Aquanet commits to a chat bot

Aquanet S.A. is one of the companies that decided to invest in chat bot technology, even before the ChatGPT boom. This company is one of the leading water supply companies in Poland - it...
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Certificate of Qualification – SAP-Qualified Partner-Packaged Solutions for Comtrust 1trust

Warsaw, March 27, 2023 – Comtrust, a trusted SAP’s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for its 1trust...
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Sinch Contact Pro Solution Now an SAP Endorsed App Available on SAP® Store

Sinch, the Customer Communications Cloud, the company Comtrust has partnership with, announced its Sinch Contact Pro solution, supporting omnichannel customer service at scale, is now an...
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Comtrust supports the Student Research Club of the Warsaw University of Technology

We would like to thank Comtrust for the opportunity to collaborate and support the activities of our SKN Manager research club. We appreciate any initiative by external companies to help...
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To know how to reach the summits – those of mountains and those of innovation. Comtrust the partner of SAP NOW

The biggest event of the year, SAP NOW, which brings together innovative businesses with digital transformation experts, will take place in Sopot soon, on 11-12 October 2022. The most...
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Snieżka Digital Transformation

Śnieżka, a manufacturer of construction chemicals, is after a transformation project of several years. What was its purpose? When did it start and how did it proceed? Śnieżka Group carried...
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“Human-Artificial Intelligence Collaboration” project launches on 25 February 2022.

We are launching the "Human-Artificial Intelligence Collaboration“ project. This is an educational campaign to build awareness of how teams made up of humans and artificial intelligence...
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Digital transformation at Kospel

Kospel is launching a digital transformation project as part of its contract with Comtrust to supply and implement SAP solutions. The project addresses several business areas, the key ones...
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Comtrust is honoured once again and achieves automatically PCoE certification from SAP

PCoE (Partner Center of Expertise) certification is one of the highest standards awarded to the VAR (Value Added Reseller ) partner organizations that provide SAP maintenance services. SAP...
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1trust Service SAP certificate awards Comtrust’s package

Warsaw, Poland, February 24, 2020 – Comtrust, the trusted SAP”s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for...
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Blog posts:

Omnichannel Marketing

SMS or email? As marketers seek to maximize their impact, this dilemma frequently comes up: SMS vs email – which channel will have the best results? Which will have the highest ROI? Let’s...
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SAP Story: chat bot Basia powered by SAP Business AI technology

ChatGPT has certainly become embedded in the collective consciousness. On the one hand, it is rare for a technology product to gain such enormous popularity in such a short period of time...
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GPT-4 is here! This is what it can do

The latest GPT version is out: GPT-4! Find out what it can do, what companies are doing with it, and why it's still not 100% safe to use. OpenAI just launched their latest GPT version,...
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WhatsApp: What businesses need to know about changes in 2023

WhatsApp: What businesses need to know about changes in 2023 From transactional notifications to surveys and promotional campaigns, the WhatsApp Business Platform allows businesses to...
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SAP Is a Leader in the 2022 Gartner® Magic Quadrant™ for Configure, Price and Quote Application Suites

I’m pleased to share that Gartner has named SAP a Leader in the Magic Quadrant for Configure, Price and Quote Application Suites. This is the fifth consecutive year SAP has been recognized...
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SAP Customer Experience — the Future of CRM

With the SAP Customer Experience (CX) suite you can address all aspects of your business activities, get a 360-degree customer’s view and offer excellent customer experience. SAP Customer...
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Contact Centers: The Last Line of Defense

78% of consumers permanently change how they feel about a company based on a single interaction with the contact center, according to this Qualtrics study of 2,000+ consumers, 100+ contact...
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Gamifying in SAP Customer Experience

SAP Service Cloud is one of SAP Customer Experience clouds which is dedicated to customer service. One of its innovative area is motivating agents by “gamifying”. Where is the relationship...
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Analysis of emotions and data is the future

SAP Customer Experience research shows that Poles rarely forgive poor customer service. 73% of us are willing to ditch a brand if the service is companies respond to queries too slowly,...
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Utility delights its customers

May utilities delight customers? Yes, of course! Here are some tips how the utilities industry improves customer service to build positive customer experience and thus counteract their...
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ul. Powstańców Śląskich 42/12, 01-381 Warszawa

info@comtrust.pl

+48 22 266 25 75

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