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ul. Powstańców Śląskich 42 lok. 12, 01-381 Warszawa
+48 22 266 25 75
info@comtrust.pl

Industry news

News:

Streamlining customer service communications: Refreshing Aquanet S.A.’s contact center system

CUSTOMER STORY We spoke with Katarzyna Szram, Sales Director  at Aquanet, and Sebastian Tur, Technical Director  at Comtrust, SAP implementation partner, about how changing Aquanet’s...
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Artificial Intelligence strategy in SAP Customer Experience

At the virtual event “Intelligent CX” we showed how we combine the power of AI with the context of business data and business processes. During sessions and life demo we demonstrated what...
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How is AI revolutionizing sales, customer service and marketing? Webinar

We cordially invite you to our online webinar organized together with SAP regarding  artificial intelligence entitled: “Intelligent CX, or how artificial intelligence – generative,...
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Aquanet commits to a chat bot

Aquanet S.A. is one of the companies that decided to invest in chat bot technology, even before the ChatGPT boom. This company is one of the leading water supply companies in Poland - it...
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Certificate of Qualification – SAP-Qualified Partner-Packaged Solutions for Comtrust 1trust

Warsaw, March 27, 2023 – Comtrust, a trusted SAP’s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for its 1trust...
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Sinch Contact Pro Solution Now an SAP Endorsed App Available on SAP® Store

Sinch, the Customer Communications Cloud, the company Comtrust has partnership with, announced its Sinch Contact Pro solution, supporting omnichannel customer service at scale, is now an...
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Comtrust supports the Student Research Club of the Warsaw University of Technology

We would like to thank Comtrust for the opportunity to collaborate and support the activities of our SKN Manager research club. We appreciate any initiative by external companies to help...
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To know how to reach the summits – those of mountains and those of innovation. Comtrust the partner of SAP NOW

The biggest event of the year, SAP NOW, which brings together innovative businesses with digital transformation experts, will take place in Sopot soon, on 11-12 October 2022. The most...
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Snieżka Digital Transformation

Śnieżka, a manufacturer of construction chemicals, is after a transformation project of several years. What was its purpose? When did it start and how did it proceed? Śnieżka Group carried...
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“Human-Artificial Intelligence Collaboration” project launches on 25 February 2022.

We are launching the "Human-Artificial Intelligence Collaboration“ project. This is an educational campaign to build awareness of how teams made up of humans and artificial intelligence...
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Blog posts:

Artificial Intelligence strategy in SAP Customer Experience Comtrust

Within SAP CX, SAP AI strategy focus on three key areas: Predictive, Generative and Conversational AI. Let’s take a look at how SAP Customer Experience is using AI into the flow of work...
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The Best Tech for the Best Customer Engagement

Your ability to drive growth and revenue this holiday season will certainly be determined by your customer engagement strategy. It will also be determined by your technology. Customers may...
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Tips for better customer engagement before, during, and after the holiday shopping season

Each year, the holidays spark a surge in consumer shopping. Customers will be flocking to your brand (and your competitors) with their wallets open, ready to spend, looking for good...
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Omnichannel Marketing Tactics

A winning customer engagement strategy depends on a number of factors, with marketing tactics being one of the most critical. The specific tactics you use, the campaigns you run — these...
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Omnichannel Marketing

SMS or email? As marketers seek to maximize their impact, this dilemma frequently comes up: SMS vs email – which channel will have the best results? Which will have the highest ROI? Let’s...
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SAP Story: chat bot Basia powered by SAP Business AI technology

ChatGPT has certainly become embedded in the collective consciousness. On the one hand, it is rare for a technology product to gain such enormous popularity in such a short period of time...
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GPT-4 is here! This is what it can do

The latest GPT version is out: GPT-4! Find out what it can do, what companies are doing with it, and why it's still not 100% safe to use. OpenAI just launched their latest GPT version,...
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WhatsApp: What businesses need to know about changes in 2023

WhatsApp: What businesses need to know about changes in 2023 From transactional notifications to surveys and promotional campaigns, the WhatsApp Business Platform allows businesses to...
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SAP Is a Leader in the 2022 Gartner® Magic Quadrant™ for Configure, Price and Quote Application Suites

I’m pleased to share that Gartner has named SAP a Leader in the Magic Quadrant for Configure, Price and Quote Application Suites. This is the fifth consecutive year SAP has been recognized...
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SAP Customer Experience — the Future of CRM

With the SAP Customer Experience (CX) suite you can address all aspects of your business activities, get a 360-degree customer’s view and offer excellent customer experience. SAP Customer...
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