About our company
Comtrust is a consulting company specializing in Customer Experience software. The company is the software and telecommunication provider and partner of the leading systems and equipment vendors. Comtrust is SAP Silver Partner and sells licenses, implements systems and develops own addons. In addition the company is a certified service partner – SAP Parnter Center of Expertise and provides SAP Standard and Enterprise Support services.
Our domain
Comtrust – this is us, the team of experienced advisors, consultants and specialists. We focus on solutions dedicated to sales and customer service, contact center and CRM as well as Artificial Intelligence (AI, RPA) and BI.
The SAP systems are our specialization and passion. We have almost 20 years of experience in SAP which gives our clients the guarantee of the best practices. We use knowledge and experience gained during Polish and international projects, in international corporations, SME and public sector.
We help grow your business
We provide projects with a focus on unified IT architecture. Today, the challenge for companies is to combine telecommunications systems – PBX, call center, mobile and IT – business systems and databases. But for the most companies these different solutions are isolated and not integrated and do not deliver optimum value for the business. We help companies connect all business areas, set processes and create the best Customer Experience for their customers. Our customers’ success is our success – all Comtrust’s implementations are reference.
Industry:
finance-banking
pharma
FMCG
public
insurance
construction
mines
telco
beauty
media provider
oil&gas
Our team
Comtrust’s team specializes in telecommunications, databases and business systems , provides projects based on AGILE methodologies. Consultantsarecertified in SAP Labs and specialized in SAP Contact Center, SAP CRM, SAP Cloud for Customer, SAP C4/Hana Customer Experience and Artificial Intelligence. The company has the most experience team in Europe in the area of the SAP Contact Center implementation and integration (since 2002).
“When we talk about successful implementation, we should talk about the team and the solution. Each person competences and communication between vendor and customer teams start to be crucial in successful IT projects – said Piotr Pytlakowski CEO of Comtrust. The quality of leading software we offer – SAP and Microsoft, also matters. However, the implementation success is in our team hands – our professionals know which processes are the best practices, respond to specific business needs and fit to IT infrastructure and corporate standards.”
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happy customers
active users
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projects completed in 90 days
years of experience
Who we are
Comtrust’s team is stable and has not been changed for years. Its knowledge and experience are worldwide and can be implement and adapt to any size companies. Implementations are provided with high quality and realized in a short time. The team follows the Agile Scrum methodology.
Comtrust team:
telecommunications, Unified Communication (Skype for business), databases and business systems specialists,
consultants are certified in SAP Labs, specialized in SAP Contact Center, SAP CRM, SAP Cloud for Customer, SAP C4/Hana Customer Experience,
Artificial Intelligence experts (AI, BI, RPA).
Project Managers,
IT specialists qualified to produce dedicated software responding specific customer requirements..
Our Partners
Awards
Comtrust ‘s team implementations are winners in prestigious competitions and often are given as examples of best projects. But the most important element is the customer satisfaction.
IT LEADER IN FINANCE 2008
SAP Contact Center implementation in Deutsche Bank PBC – winner in the Bank Newspaper Competition.
SAP Quality Awards 2011
SAP Contact Center implementation as the part of SAP CRM Accenture project for UPM-Kymmene HR Global Services.
SAP Quality Awards 2013
SAP Contact Center implementation in INEA – telecommunication and TV provider
Customers
All our implementations are reference . Here are just a few of the companies we have worked with:
Reviews:
Find out how customers use our products, services and SAP technology. Welcome to contact!
Products
SAP Customer Experience
SAP Field Service Management
SAP Conversational AI
SAP Intelligent Robotic Process Automation
Sinch Contact Pro
VoIP Infrastructure
1trust Service
Services
Implementations
Project management
Integration and Support
About us
Company and team
Partners and technologies
News