Comtrust – news

Digital transformation at Kospel

Kospel is launching a digital transformation project as part of its contract with Comtrust to supply and implement SAP solutions. The project addresses several business areas, the key ones being sales, customer service and service and communication. The contract includes the subscription to SAP...

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1trust Service SAP certificate awards Comtrust’s package

Warsaw, Poland, February 24, 2020 – Comtrust, the trusted SAP”s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for its 1trust Service package. 1trust Service integrates three SAP solutions – SAP Service Cloud, SAP...

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Intelligent cyberagent from Comtrust

Comtrust introduces a cyberagent. How they did it? By enhancing SAP Conversational AI functionality from a chatbot to a voicebot. From now on, SAP intelligent bot which chats with customers is also able to talk to them by phone, like a human. Comtrust not only gave the chatbot a “human voice” but...

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SAP Conversational AI connected with Amazon Alexa

Comtrust connected SAP Conversational AI to Amazon Alexa. Most of chatbots like SAP Conversational AI are textual. You can interact with them texting, not speaking. Now, thanks to Comtrust integration both kinds of communications are possible. Amazon Alexa is a very popular voice assistant around...

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