News

Press Release

Aquanet commits to a chat bot

Aug 8, 2023 | Press Release

Aquanet S.A. is one of the companies that decided to invest in chat bot technology, even before the ChatGPT boom. This company is one of the leading water supply companies in Poland - it provides services to more than 900,000 residents of Poznan District and several municipalities in other...

Certificate of Qualification – SAP-Qualified Partner-Packaged Solutions for Comtrust 1trust

Mar 27, 2023 | Press Release

Warsaw, March 27, 2023 – Comtrust, a trusted SAP’s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for its 1trust package. 1trust offers omnichannel CRM and integrates three solutions: SAP Customer Experience core - SAP Sales...

Sinch Contact Pro Solution Now an SAP Endorsed App Available on SAP® Store

Feb 21, 2023 | Press Release

Sinch, the Customer Communications Cloud, the company Comtrust has partnership with, announced its Sinch Contact Pro solution, supporting omnichannel customer service at scale, is now an SAP Endorsed App available on SAP® Store. SAP Endorsed Apps are a category of solutions from SAP’s partner...

Blog

Omnichannel Marketing

Sep 29, 2023 | Blog_en

SMS or email? As marketers seek to maximize their impact, this dilemma frequently comes up: SMS vs email – which channel will have the best results? Which will have the highest ROI? Let’s dive into these two channels to determine the best fit for your marketing strategy. On one hand, SMS can...

SAP Story: chat bot Basia powered by SAP Business AI technology

Aug 16, 2023 | Blog_en

ChatGPT has certainly become embedded in the collective consciousness. On the one hand, it is rare for a technology product to gain such enormous popularity in such a short period of time (100 million users in two months). On the other hand, the solution created by OpenAI has gained such a huge...

GPT-4 is here! This is what it can do

Jun 20, 2023 | Blog_en

The latest GPT version is out: GPT-4! Find out what it can do, what companies are doing with it, and why it's still not 100% safe to use. OpenAI just launched their latest GPT version, GPT-4. Experts agree that it's the most advanced rendering of the AI model yet. We'll take a look at the new...