Comtrust – news

The way businesses communicate with their customers is undergoing a major transformation. The direction of customer communication is changing. Once siloed departments, marketing, sales, and customer service teams are now joining forces, working collaboratively on leads with the help of artificial...

CUSTOMER STORY We spoke with Katarzyna Szram, Sales Director  at Aquanet, and Sebastian Tur, Technical Director  at Comtrust, SAP implementation partner, about how changing Aquanet’s contact centre from a switchboard model to a modernized customer service directory positively impacted their...

At the virtual event “Intelligent CX” we showed how we combine the power of AI with the context of business data and business processes. During sessions and life demo we demonstrated what AI in SAP Customer Experience means in practice, which in fact focuses on three key areas: Predictive,...

We cordially invite you to our online webinar organized together with SAP regarding  artificial intelligence entitled: “Intelligent CX, or how artificial intelligence – generative, conversational and predictive, supports customer service, sales and marketing processes.” The online meeting will...

Aquanet S.A. is one of the companies that decided to invest in chat bot technology, even before the ChatGPT boom. This company is one of the leading water supply companies in Poland - it provides services to more than 900,000 residents of Poznan District and several municipalities in other...

Warsaw, March 27, 2023 – Comtrust, a trusted SAP’s CX partner, is pleased to announce that it has been awarded the SAP-Qualified Partner-Packaged Solution Certification for its 1trust package. 1trust offers omnichannel CRM and integrates three solutions: SAP Customer Experience core - SAP Sales...