Comtrust – news

Do you know you can transform your existing IVR in SAP BCM into a Visual Mobile Experience for your customers in just fee days? Do your customers expect you to be for them anywhere, anytime, on any device? What does customer service have to do with mobile? A lot! Comtrust and Jacada have just...

Comtrust – the Polish company specialized in SAP Business Communications Management  contact center solution, starts the year 2013 with implementations outside Poland. SAP BCM projects have just started in Hungary and Slovenia. Comtrust implements and integrates SAP BCM with SAP CRM in...

Jacada, a leading global provider of solutions that optimize customer service center operations, has partnered with a technology partner – Comtrust, and together they will bring Jacada’s innovative solutions to the Polish market and integrate them with SAP Contact Center – SAP Business...

Are you looking for a solution to help you make the most of your agents’ working time and at the same time take care of your clients’ comfort in telesales campaigns? Until now combining these two features was really difficult. Now, it is not a problem anymore. Comtrust, SAP BCM service provider,...

Comtrust has just completed the process of implementation of the SAP Business Communications Management contact centre system at Proama. The SAP BCM system facilitates consultants’ work and the overall process of customer services in the Polish Customer Services Department at Proama. Its main...

A Polish limited liability company Comtrust Sp. z o.o., in cooperation with Combine Systems UK,  will implement a SAP Business Communications Management contact center at O2, a member of the Telefonica Group and leading provider of mobile telecommunication services in Great Britain, Ireland,...