Comtrust – news

SAP widgets introduce a new way in integration between business and contact center systems. Widgets simplify integration and user interface and bring your work to simple steps – click and contact. SAP offers one “button” for multiple communication channels that can be added to any application....

Comtrust signed the agreement with EDF Demasz Hungary about implementation of SAP Contact Center. Comtrust won the tender organized in Hungary at the end of last year for system dedicated to customer service. The implementation project starts in February 2017. In EDF Demasz Comtrust will deploy...

Comtrust announced that they implemented Benemen unified communications and contact center in Provaliance Poland. Benemen unifies communications in hair salons Jean Louis David and integrate it with Salesforce CRM. Distributed across Poland Jean Louis David hair salons and its call center were...

Comtrust together with Benemen summarize UC Expo in London (19-20.04.2016) where company representatives and customers discussed the challenges facing telecommunication and unified communication. Those problems have something in common which is isolation of systems and services....

Benemen, a leading innovator in the field of customer experience and enterprise communications management which Comtrust is the partner, will introduce its BeneCloud solutions on the mid-European markets during the Call Center World in Berlin, which takes place on February 23 and 24, 2016....

Warsaw, Budapest – August, 27th, 2015 Comtrust announces signing the agreement with SAP Hungary for the implementation of SAP Contact Center software in the Hungarian Ministry of Defence. The SAP Contact Center implementation project includes call center and IVR functionality. The system will be...