Customer Service in Cloud SAP Cloud for Customer & SAP Contact Center

Together with SAP, we’d like to invite you for our seminar dedicated to customer relationship and sales management based on two integrated solutions – SAP Cloud for Customer and SAP Contact Center. The seminar will be held in the SAP Headquarter in Warsaw, September 23, 2014.

During the meeting we’ll present the new approach to sales and relationship management, where knowledge and interactions between people involved in customer service are crucial. Based on integrated solutions we’ll demonstrate how SAP Cloud for Customer and SAP Contact Center can support your sales, telesales and customer service.

We’ll discuss how to integrate CRM and contact center and benefits of SAP-homogeneous- environment for systems, databases and telecommunications. Additionally, you will get answers for questions related to SAP license models as cloud, hybrid and on-premise.

Participation is free, to register:

http://events.sap.com/pl/2014-09-c4c-cc/pl/home/