by weronika | Mar 12, 2019 | Press Release
Comtrust Screen Capture quality monitoring across all channels Comtrust extends SAP Contact Center functionality with screen recording. Screen Capture is the latest Comtrust’s “add-on” and provides deep insight into implementation of customer service procedures and...
by weronika | Dec 6, 2018 | Press Release
SAP Contact Center and Business Intelligence In response to growing demand from customer service for analytics SAP Contact Center introduces SAP Business Objects – the advanced Business Intelligence Platform. Out-of-the-box reports are provided with both SAP Business...
by weronika | Mar 13, 2018 | Press Release
Is SAP Contact Center GDPR compliant? Comtrust remends of the deadline for adapting organizations and IT systems to GDPR requirements and informs about new functionalities that SAP Center Center introduces due to GDPR. Each organization becoming compliant to GDPR has...
by weronika | Feb 13, 2018 | Press Release
Nordkalk integrates communication of the production plants, mines and offices Nordkalk completed the implementation of BeneCloud unified communication and connected into one system five Polish locations including production plants, mines and offices. Finnish Benemen...
by weronika | Oct 16, 2017 | Press Release
Industry phone always rings loudly. Our test Test passed successfully! Comtrust integrated ATP-VoIP phone with Benemen unified communications and Skype for business. ATP-VoIP is made by Telkom-Telos in Poland. Comtrust completed tests for its customer Paroc. Paroc...
by weronika | Aug 22, 2017 | Press Release
Customised CTI adapters Comtrust introduces enterprise ready CTI integration adapters. Having SAP, Microsoft, Salesforce or other CRM / ERP business applications companies can use out of the box adapters and seamlessly integrate those systems with telecommunication...
