by weronika | May 10, 2013 | Blog_en
WFM Academy – Contact Center for advanced managers WFM is a customer-managed-method Today’s business is connected mainly with … gaining customers: new and existing ones. Therefore, companies always work on better service levels, their customers satisfaction and...
by weronika | Apr 24, 2013 | Press Release
Out-of-box system better suits to TV cable provider needs Newspaper Rzeczpospolita – the interview conducted by Luke Dec with Maciej Ziemiański and Bartłomiej Mikołajczak from INEA about our SAP Contact Center implementation Inea – the largest alternative...
by weronika | Mar 3, 2013 | Blog_en
SAP Quality Awards Each year, SAP presents the SAP Quality Awards for Europe, the Middle East and Africa to recognize customers who have achieved excellence in planning and executing their SAP projects and programs, delivering significant value to their organizations....
by weronika | Feb 12, 2013 | Press Release
Premiere – Mobile IVR for SAP Contact Center Do you know you can transform your existing IVR in SAP BCM into a Visual Mobile Experience for your customers in just fee days? Do your customers expect you to be for them anywhere, anytime, on any device? What does...
by weronika | Jan 29, 2013 | Press Release
Comtrust Enters European Markets Comtrust – the Polish company specialized in SAP Business Communications Management contact center solution, starts the year 2013 with implementations outside Poland. SAP BCM projects have just started in Hungary and Slovenia....
