by weronika | Mar 9, 2016 | Blog_en
SAP Contact Center – New Quality for Utilities We have completed the implementation of SAP Business Communications Management contact centre at Eszakdunantuli Vizmu (EDV): a water and sewerage company, which provides their services in north-west Hungary. It was the...
by weronika | Feb 17, 2016 | Press Release
Call Center World 2016 in Berlin. Comtrust invites Polish companies to visit A19 Stand in Hall 2. Benemen, a leading innovator in the field of customer experience and enterprise communications management which Comtrust is the partner, will introduce its BeneCloud...
by weronika | Dec 4, 2015 | Blog_en
Customer service in e-commerce COMTRUST implements SAP Contact Center for e-commerce. First impressions? Moving sales to the virtual world companies move there a high level of service and take care of excellent customer experience. They know that the Internet is a...
by weronika | Aug 27, 2015 | Press Release
Comtrust implements SAP Contact Center in Hungarian Ministry Warsaw, Budapest – August, 27th, 2015 Comtrust announces signing the agreement with SAP Hungary for the implementation of SAP Contact Center software in the Hungarian Ministry of Defence. The SAP Contact...
by weronika | Aug 18, 2015 | Blog_en
Will ‘the cloud’ take over the contact centre market? According to Managed Service Providers Biz, by the year 2014 over 70 per cent of the contact center systems will have been based in the cloud. In this estimates, Darren Pine indicates that running an on-demand...
