by weronika | Apr 9, 2015 | Press Release
Comtrust introduces next generation communication services in Poland Warsaw, Helsinki, April 9th, 2015 Comtrust, the company specialized in solutions dedicated customer services and contact center, introduces next generation communications services in Poland delivered...
by weronika | Jan 9, 2015 | Press Release
Comtrust Hungary contract for SAP implementation Comtrust – the SAP Contact Center specialized partner announced the signing of contract and implementation in the Hungarian Sole-Mizo Group Bonafarm. This is the first implementation of this solution on the food market...
by weronika | Nov 6, 2014 | Blog_en
To invest or not to invest in Workforce Management Do you have any advanced tools for scheduling and staff management? Is it worth to invest in WFM or better to do these tasks manually? Which option is cost effective in the long term? Here are some practical tips for...
by weronika | Jun 25, 2014 | Blog_en
Intelligent outbound forecasting WorkForce Management applications are useful tools not only for scheduling inbound operations in contact center, but also for telesales and telemarketing planning and management. Do we use the same algorithms to inbound and outbound?...
by weronika | Sep 4, 2013 | Press Release
Customer Service in Cloud SAP Cloud for Customer & SAP Contact Center Together with SAP, we’d like to invite you for our seminar dedicated to customer relationship and sales management based on two integrated solutions – SAP Cloud for Customer and SAP Contact...
