Customer service in e-commerce

Customer service in e-commerce

Customer service in e-commerce COMTRUST implements SAP Contact Center for e-commerce. First impressions? Moving sales to the virtual world companies move there a high level of service and take care of excellent customer experience. They know that the Internet is a...
Will ‘the cloud’ take over the contact centre market?

Will ‘the cloud’ take over the contact centre market?

Will ‘the cloud’ take over the contact centre market? According to Managed Service Providers Biz, by the year 2014 over 70 per cent of the contact center systems will have been based in the cloud. In this estimates, Darren Pine indicates that running an on-demand...

Comtrust Hungary contract for SAP implementation

Comtrust Hungary contract for SAP implementation Comtrust – the SAP Contact Center specialized partner announced the signing of contract and implementation in the Hungarian Sole-Mizo Group Bonafarm. This is the first implementation of this solution on the food market...