by weronika | Feb 11, 2026 | Blog_en
Sinch Omnichannel Contact Center Out-of-the-Box Integration with CRM and ERP – Security, Stability, and Ready-Made Enterprise Connectors Why do CIOs in retail and e-commerce choose Sinch Contact Pro? For IT Directors in retail, wholesale, or e-commerce companies,...
by weronika | Feb 9, 2026 | Blog_en
Enterprise chatbots in customer service. How do they differ from regular chatbots, and who implements them in retail and e-commerce? For customer service directors, customer service managers, and service managers in retail, wholesale, and e-commerce companies,...
by weronika | Nov 17, 2025 | Blog_en
RCS inspiring use cases across industries Poland welcomes RCS: the future of messaging is here! Comtrust offers RCS from Sinch, a leading RCS vendor that help businesses connect with their customers so they can keep them engaged, informed, safe, and happy – no matter...
by weronika | Apr 15, 2025 | Press Release
Customer Communication Enters a New Era: AI Bridges Marketing, Sales, and Service The way businesses communicate with their customers is undergoing a major transformation. The direction of customer communication is changing. Once siloed departments, marketing, sales,...
by weronika | Jan 16, 2025 | Blog_en
TRANSFORMING CUSTOMER SERVICE WITH ARTIFICIAL INTELLIGENCE How to implement artificial intelligence? What functions can artificial intelligence perform? What’s new in artificial intelligence? Wherever your organization is in its AI adoption journey, answer some...
