by weronika | May 15, 2026 | Bez kategorii, Blog_en
What is omnichannel marketing? Omnichannel marketing is a strategy that connects every customer touchpoint—from physical stores and websites to email, WhatsApp, live chat, and other digital channels—into one seamless experience. Instead of operating in silos, all...
by weronika | Apr 23, 2026 | Blog_en
What is a chatbot and how does it work? A chatbot is a software application that communicates with people through text or voice. It can answer questions, assist customers, automate repetitive tasks, and support business processes around the clock. To do this, a...
by weronika | Feb 11, 2026 | Blog_en
Sinch Omnichannel Contact Center Out-of-the-Box Integration with CRM and ERP – Security, Stability, and Ready-Made Enterprise Connectors Why do CIOs in retail and e-commerce choose Sinch Contact Pro? For IT Directors in retail, wholesale, or e-commerce companies,...
by weronika | Feb 9, 2026 | Blog_en
Enterprise chatbots in customer service. How do they differ from regular chatbots, and who implements them in retail and e-commerce? For customer service directors, customer service managers, and service managers in retail, wholesale, and e-commerce companies,...
by weronika | Nov 17, 2025 | Blog_en
RCS inspiring use cases across industries Poland welcomes RCS: the future of messaging is here! Comtrust offers RCS from Sinch, a leading RCS vendor that help businesses connect with their customers so they can keep them engaged, informed, safe, and happy – no matter...
