by weronika | Apr 15, 2025 | Press Release
Customer Communication Enters a New Era: AI Bridges Marketing, Sales, and Service The way businesses communicate with their customers is undergoing a major transformation. The direction of customer communication is changing. Once siloed departments, marketing, sales,...
by weronika | Jan 16, 2025 | Blog_en
TRANSFORMING CUSTOMER SERVICE WITH ARTIFICIAL INTELLIGENCE How to implement artificial intelligence? What functions can artificial intelligence perform? What’s new in artificial intelligence? Wherever your organization is in its AI adoption journey, answer some...
by weronika | Nov 18, 2024 | Blog_en
Why do businesses need a chatbot? Best practices for building chatbots Everyone has questions that need quick answers and if they could just ask a chatbot, that would be great. Therefore, chatbots can be useful for the following reasons Why do businesses need a...
by weronika | Nov 15, 2024 | Blog_en
Chatbot migration. New channels, integrations, GenAI Make an appointment for a Chatbot Technology Audit The main challenge in changing technology is the migration and transfer of logic from the ‘old’ to the ‘new’ chatbot. Arguably, these are...
by weronika | Sep 9, 2024 | Press Release
Streamlining customer service communications: Refreshing Aquanet S.A.’s contact center system CUSTOMER STORY We spoke with Katarzyna Szram, Sales Director at Aquanet, and Sebastian Tur, Technical Director at Comtrust, SAP implementation partner, about how changing...
