by weronika | Nov 15, 2024 | Blog_en
Chatbot migration. New channels, integrations, GenAI Make an appointment for a Chatbot Technology Audit The main challenge in changing technology is the migration and transfer of logic from the ‘old’ to the ‘new’ chatbot. Arguably, these are...
by weronika | Sep 9, 2024 | Press Release
Streamlining customer service communications: Refreshing Aquanet S.A.’s contact center system CUSTOMER STORY We spoke with Katarzyna Szram, Sales Director at Aquanet, and Sebastian Tur, Technical Director at Comtrust, SAP implementation partner, about how changing...
by weronika | Jun 24, 2024 | Blog_en
Artificial Intelligence strategy in SAP Customer Experience Comtrust Within SAP CX, SAP AI strategy focus on three key areas: Predictive, Generative and Conversational AI. Let’s take a look at how SAP Customer Experience is using AI into the flow of work for...
by weronika | May 6, 2024 | Press Release
Artificial Intelligence strategy in SAP Customer Experience At the virtual event “Intelligent CX” we showed how we combine the power of AI with the context of business data and business processes. During sessions and life demo we demonstrated what AI in SAP Customer...
by weronika | Mar 22, 2024 | Press Release
How is AI revolutionizing sales, customer service and marketing? Webinar We cordially invite you to our online webinar organized together with SAP regarding artificial intelligence entitled: “Intelligent CX, or how artificial intelligence – generative, conversational...
