by weronika | Jun 24, 2024 | Blog_en
Artificial Intelligence strategy in SAP Customer Experience Comtrust Within SAP CX, SAP AI strategy focus on three key areas: Predictive, Generative and Conversational AI. Let’s take a look at how SAP Customer Experience is using AI into the flow of work for...
by weronika | May 6, 2024 | Press Release
Artificial Intelligence strategy in SAP Customer Experience At the virtual event “Intelligent CX” we showed how we combine the power of AI with the context of business data and business processes. During sessions and life demo we demonstrated what AI in SAP Customer...
by weronika | Mar 22, 2024 | Press Release
How is AI revolutionizing sales, customer service and marketing? Webinar We cordially invite you to our online webinar organized together with SAP regarding artificial intelligence entitled: “Intelligent CX, or how artificial intelligence – generative, conversational...
by weronika | Dec 8, 2021 | Blog_en
SAP Customer Experience — the Future of CRM With the SAP Customer Experience (CX) suite you can address all aspects of your business activities, get a 360-degree customer’s view and offer excellent customer experience. SAP Customer Experience is the new-gen CRM suite...
by weronika | May 19, 2021 | Blog_en
Contact Centers: The Last Line of Defense 78% of consumers permanently change how they feel about a company based on a single interaction with the contact center, according to this Qualtrics study of 2,000+ consumers, 100+ contact center agents and thousands of...
