by weronika | Dec 8, 2021 | Blog_en
SAP Customer Experience — the Future of CRM With the SAP Customer Experience (CX) suite you can address all aspects of your business activities, get a 360-degree customer’s view and offer excellent customer experience. SAP Customer Experience is the new-gen CRM suite...
by weronika | May 19, 2021 | Blog_en
Contact Centers: The Last Line of Defense 78% of consumers permanently change how they feel about a company based on a single interaction with the contact center, according to this Qualtrics study of 2,000+ consumers, 100+ contact center agents and thousands of...
by weronika | May 14, 2021 | Press Release
Digital transformation at Kospel Kospel is launching a digital transformation project as part of its contract with Comtrust to supply and implement SAP solutions. The project addresses several business areas, the key ones being sales, customer service and service and...
by weronika | Jan 19, 2021 | Press Release
Comtrust is honoured once again and achieves automatically PCoE certification from SAP PCoE (Partner Center of Expertise) certification is one of the highest standards awarded to the VAR (Value Added Reseller ) partner organizations that provide SAP maintenance...
by weronika | Oct 8, 2020 | Blog_en
Gamifying in SAP Customer Experience SAP Service Cloud is one of SAP Customer Experience clouds which is dedicated to customer service. One of its innovative area is motivating agents by “gamifying”. Where is the relationship between “gamifying” and customer...
