by weronika | Oct 4, 2019 | Press Release
SAP Conversational AI connected with Amazon Alexa Comtrust connected SAP Conversational AI to Amazon Alexa. Most of chatbots like SAP Conversational AI are textual. You can interact with them texting, not speaking. Now, thanks to Comtrust integration both kinds of...
by weronika | Aug 2, 2019 | Press Release
Comtrust with the SAP Partner Center of Expertise certificate SAP awarded its SAP Partner Center of Expertise Certificate for services provided by Comtrust. The prestigious certificate confirms the highest quality of SAP support services. Comtrust successfully...
by weronika | May 7, 2019 | Press Release
Comtrust the partner of SAP Customer Experience Day 2019 Join the SAP Customer Day 2019 where you will learn how to build and maintain fruitful relationship with customers, trust and loyalty. The event is organised in Warsaw, 30th May 2019. The Journey is the...
by weronika | Mar 12, 2019 | Press Release
Comtrust Screen Capture quality monitoring across all channels Comtrust extends SAP Contact Center functionality with screen recording. Screen Capture is the latest Comtrust’s “add-on” and provides deep insight into implementation of customer service procedures and...
by weronika | Mar 3, 2019 | Blog_en
Analysis of emotions and data is the future SAP Customer Experience research shows that Poles rarely forgive poor customer service. 73% of us are willing to ditch a brand if the service is companies respond to queries too slowly, almost one in two – ditch those that...
