by weronika | Nov 18, 2024 | Blog_en
Why do businesses need a chatbot? Best practices for building chatbots Everyone has questions that need quick answers and if they could just ask a chatbot, that would be great. Therefore, chatbots can be useful for the following reasons Why do businesses need a...
by weronika | Nov 15, 2024 | Blog_en
Chatbot migration. New channels, integrations, GenAI Make an appointment for a Chatbot Technology Audit The main challenge in changing technology is the migration and transfer of logic from the ‘old’ to the ‘new’ chatbot. Arguably, these are...
by weronika | Jun 24, 2024 | Blog_en
Artificial Intelligence strategy in SAP Customer Experience Comtrust Within SAP CX, SAP AI strategy focus on three key areas: Predictive, Generative and Conversational AI. Let’s take a look at how SAP Customer Experience is using AI into the flow of work for...
by admin | Nov 20, 2023 | Blog_en
The Best Tech for the Best Customer Engagement Your ability to drive growth and revenue this holiday season will certainly be determined by your customer engagement strategy. It will also be determined by your technology. Customers may be more eager to spend during...
by admin | Nov 20, 2023 | Blog_en
Tips for better customer engagement before, during, and after the holiday shopping season Each year, the holidays spark a surge in consumer shopping. Customers will be flocking to your brand (and your competitors) with their wallets open, ready to spend, looking for...
by admin | Nov 20, 2023 | Blog_en
Omnichannel Marketing Tactics A winning customer engagement strategy depends on a number of factors, with marketing tactics being one of the most critical. The specific tactics you use, the campaigns you run — these will dictate your ability to reach customers,...
