by weronika | Feb 9, 2026 | Blog_en
Enterprise chatbots in customer service. How do they differ from regular chatbots, and who implements them in retail and e-commerce? For customer service directors, customer service managers, and service managers in retail, wholesale, and e-commerce companies,...
by weronika | Nov 17, 2025 | Blog_en
RCS inspiring use cases across industries Poland welcomes RCS: the future of messaging is here! Comtrust offers RCS from Sinch, a leading RCS vendor that help businesses connect with their customers so they can keep them engaged, informed, safe, and happy – no matter...
by weronika | Jan 16, 2025 | Blog_en
TRANSFORMING CUSTOMER SERVICE WITH ARTIFICIAL INTELLIGENCE How to implement artificial intelligence? What functions can artificial intelligence perform? What’s new in artificial intelligence? Wherever your organization is in its AI adoption journey, answer some...
by weronika | Nov 18, 2024 | Blog_en
Why do businesses need a chatbot? Best practices for building chatbots Everyone has questions that need quick answers and if they could just ask a chatbot, that would be great. Therefore, chatbots can be useful for the following reasons Why do businesses need a...
by weronika | Nov 15, 2024 | Blog_en
Chatbot migration. New channels, integrations, GenAI Make an appointment for a Chatbot Technology Audit The main challenge in changing technology is the migration and transfer of logic from the ‘old’ to the ‘new’ chatbot. Arguably, these are...
by weronika | Jun 24, 2024 | Blog_en
Artificial Intelligence strategy in SAP Customer Experience Comtrust Within SAP CX, SAP AI strategy focus on three key areas: Predictive, Generative and Conversational AI. Let’s take a look at how SAP Customer Experience is using AI into the flow of work for...
