by weronika | Sep 3, 2026 | Blog_en
Contact Center, and CRM, and SAP Integration Customer expectations have changed. We’re all customers, and we know it very well. Each of us wants to connect companies through the channel that is most convenient for us—phone, email, web chat, SMS, WhatsApp, or...
by weronika | Aug 7, 2026 | Blog_en
Chat: What is it and how do you turn it on or off? RCS chat (Rich Communication Services) is the next generation of mobile messaging, designed to replace traditional SMS and MMS with a faster, richer, and more interactive communication experience. Whether you’ve...
by weronika | Aug 7, 2026 | Blog_en
RCS Chat on Your Phone: What You Need to Know RCS (Rich Communication Services) is the next evolution of SMS and MMS. It works within your phone’s default messaging app, so there is no need to install additional software. In addition to plain text, RCS supports...
by weronika | Jul 29, 2026 | Blog_en
What is Sinch and how improves your communication Sinch is pioneering the way the world communicates, helping people and businesses build stronger connections and paving the way for what’s next in cloud communications. Connecting people and businesses in today’s...
by weronika | Jul 29, 2026 | Blog_en
Voicebot and chatbot in recruitment processes – how to save time in HR? Nearly every industry is grappling with a shortage of skilled workers. So, how can you quickly and effectively reach the best candidates and convince them to join your company? Using instant...
by weronika | Jul 15, 2026 | Blog_en
Omnichannel Banking: The Future of Customer Service Over more than two decades of banking implementations, we’ve witnessed the evolution from multichannel banking to truly omnichannel experiences—where offline and online interactions are seamlessly integrated...
